Support Policy

We are a small team in Hisar and we like talking to our customers directly.

Reach us

WhatsApp / Call: +91 81685 31987 — fastest for order queries, sizing help and exchange requests.
Email: [email protected]
Store: Shop No. 1, Rajmahal Complex, Opp. PLA Market, Hisar, Haryana 125001

Hours

Monday – Saturday, 10:00 am – 7:00 pm (IST). Messages received outside these hours are answered the next working day.

Response time

WhatsApp / calls: usually within a few hours during working hours.
Email and contact-form messages: within 24 hours on working days.
Return / exchange requests: approved within 1–2 working days.

What we can help with

Ring and bangle sizing, product details and silver weight, order status and tracking, exchanges and returns, care and polishing, bulk and gifting orders, and custom designs.

Complaints

If you are not satisfied with our response, write to [email protected] with the subject “Escalation” and your order number; the owner will personally look into it within 2 working days.

Support Policy

Support Policy

Reach us

Hours

Response time

What we can help with

Complaints

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